Communication & security solutions for utilities

Use BAYCOM’s “Find Your TOUGHBOOK Solution” tool to identify the right rugged laptop or tablet based on your agency’s use cases, connectivity requirements, and mounting needs. From incident reporting to CAD access, we’ll help you find the right fit.

Panasonic TOUGHBOOK laptops and tablets are ideal for utility crews working in remote or rugged environments. They’re drop-tested, weather-resistant, glove-operable, and support critical applications like GIS mapping, SCADA monitoring, work orders, and digital inspections — whether on a pole, in a truck, or at a substation.

Yes. BAYCOM offers vehicle mounting solutions for TOUGHBOOKs used in bucket trucks, vans, and trailers. These setups allow field crews to input data, access schematics, complete inspections, or connect to dispatch systems, all while staying mobile and productive.

Motorola Solutions two-way radios are the backbone of field communications. They offer rugged durability, GPS tracking, private channels, and man-down features to ensure reliable voice communication between crews, dispatch, and emergency response teams.

During large-scale weather events or grid disruptions, our systems provide GPS tracking, wide-area voice coverage, and real-time data to help dispatchers coordinate rapid, safe recovery efforts and restore service faster.

Yes. BAYCOM builds integrated platforms that bring together voice communication, surveillance, asset tracking, and SCADA feeds that are accessible from a central command center for greater operational oversight and faster incident response.

Utilities require reliable and redundant infrastructure. BAYCOM designs secure wired, wireless, and LTE-enabled networks that support voice, video, telemetry, and IoT across substations, service centers, and remote infrastructure.

Yes. BAYCOM radio solutions integrate with most utility dispatch systems and support analog, digital, or hybrid environments, allowing seamless communication between field techs, control centers, and contracted teams.

Absolutely. BAYCOM scales solutions for county-wide or statewide coverage using high-power repeaters, LTE fallback, or point-to-point microwave to ensure even remote substations remain online and in contact.

Yes. BAYCOM deploys video surveillance, intrusion alerts, access control, and license plate recognition (LPR) to secure critical infrastructure, monitor unmanned locations, and reduce theft or vandalism.