FAQs
Questions? We’ve got answers to common questions we receive about transportation and logistics solutions.
Keep transportation & logistics operations moving
Communication gaps and equipment failures can bring transportation and logistics operations to a halt. BAYCOM helps fleet managers stay ahead with rugged, mission-critical communication and security solutions that work across distances and conditions. Receive always-on systems backed by 24/7 technical support.
Integrated communication & security solutions for transportation & logistics
Close critical gaps with communication solutions, rugged laptops and tablets, end-to-end support, and integrated security. Whether equipping long-haul truckers and public transportation with reliable communication or streamlining your logistics operation, we offer flexible, integrated systems that grow with your needs.
Two-way radios
Stay connected with secure, instant voice communication using in-vehicle or mobile two-way radios, offering reliable connectivity even in remote areas.
Rugged computers
Equip your teams with Panasonic TOUGHBOOK computers and tablets that stand up to rigorous demands and streamline operations in real time.
Video security & access control
Protect equipment and team members with intelligent video surveillance that leverages AI technology, and secure loading docks, terminals, and entries with touchless access control hardware and cloud-native software.
Mesh networks
Provide fully mobile wireless broadband connectivity that is simple, instantaneous, and fail-proof even in remote areas, and able to evolve with your connectivity demands.
Partnering with the best
Visit our Lifeline Technology Center and Systems Acceptance Lab to find out how BAYCOM solutions integrate to keep your transportation and logistics teams connected and productive. Schedule a live, in-person demo and explore the technology in action.
SystemGuard Service Agreements Protect Your Investment
Protect your equipment, your peace of mind, and your budget with our comprehensive service.
Predictable budgeting
Avoid unexpected repair costs with customized, flat-rate plans
Extended equipment life
Ensure peak performance through regular maintenance and updates
Comprehensive coverage
Address your specific systems and operational needs with tailored service plans
SystemGuard Radio Management Reduces Operational Downtime
Leverage on-demand, remote programming and inventory management to save time and money.
Time savings
Reduce fleet-wide updates from days to hours, freeing up valuable resources
Centralized control
Manage inventory, configurations, firmware, and assignments from a single, secure platform
Operational continuity
Schedule updates during off-hours to prevent disruptions during critical operations
Success Story
Upgraded Security for RGL Logistics
Success Story
Improved Fleet Uptime
Success Story
Better Routing & Compliance Reporting
Challenge
RGL Logistics wanted to ensure that only authorized teammates had access to their sites, supporting a safe and productive environment for their team and customers alike.
Solution
BAYCOM designed a comprehensive plan and implemented an array of security solutions across RGL's facilities, including cameras, access controls, and card readers.
Results
High-resolution cameras provided visibility across critical areas, advanced access control systems secured authorized entry-only points, and secure card readers streamlined access, reducing downtime and increasing overall safety for everyone.
Challenge
A municipal transit authority required rugged mobile computers for bus maintenance crews and operations staff working outdoors and in depots under harsh conditions.
Solution
Panasonic TOUGHBOOK 2-in-1 tablets were deployed for managing maintenance logs, diagnostic tools, and service scheduling in real-time.
Results
Crews saw a significant drop in time spent on paperwork and manual entry, leading to faster repairs and improved fleet uptime. Devices withstood grease, vibrations, and extreme temperatures without fail.
Challenge
A regional logistics company needed a rugged computing solution for drivers and fleet managers who frequently faced rough handling, weather extremes, and constant mobility.
Solution
Panasonic TOUGHBOOK laptops were installed in delivery vehicles to handle routing, digital manifests, and compliance reporting.
Results
With TOUGHBOOK’s durable design and built-in connectivity, field teams experienced fewer technical interruptions, reduced paper-based delays, and improved real-time tracking across their delivery network.
Safety and Innovation in Warehousing with RGL Logistics
Safety and Innovation in Warehousing with RGL Logistics
Motorola’s TLK 150 In-Vehicle, Push-to-talk Communication Device Provides Nationwide Coverage
Motorola’s TLK 150 In-Vehicle, Push-to-talk Communication Device Provides Nationwide Coverage
Radios Safe for Drivers Feature Digital Push-to-talk Technology
