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Rugged computers, tablets, & handhelds

Built to perform when & where it matters most
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Rugged devices built for mission-critical performance

From law enforcement to utilities crews, rugged laptops, tablets, and handhelds are built to serve those in demanding environments. As a Panasonic TOUGHBOOK® Advantage Diamond Authorized Mobility Partner, BAYCOM equips teams across public safety, utilities, construction, and manufacturing with field-tested devices that deliver unmatched durability, reliability, and uptime.

It will work. That’s our brand promise to you. With ultra-low failure rates, BAYCOM rugged devices are resistant to drops, vibration, and extreme temperatures. Combine this with full lifecycle support from BAYCOM, and you can ensure maximum uptime and productivity. 

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Start here to discover your solution

Not sure which rugged device is right for you?

Use our selector tool to determine the ideal laptop, tablet, or handheld for your needs. 

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Panasonic Connect Smart Compliance

In an era of relentless cyber threats and tightening regulations, protecting your IT infrastructure is no longer optional. It's mission-critical.

Panasonic Connect Smart Compliance, powered by Eclypsium, delivers advanced firmware protection and streamlined compliance to help organizations stay secure, resilient, and audit-ready.

Learn More
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Test rugged devices live and in person

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Visit BAYCOM’s Lifeline Technology Center and Systems Acceptance Lab for a hands-on demo to help you get the most out of your rugged computing computers, tablets, or handhelds. Start by scheduling a live, in-person demo at our Lifeline Technology Center today.

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Integrated solutions & full lifecycle support

We help organizations maximize the value of their rugged computing investment by designing and delivering fully integrated systems that perform in the real world.

Our technical services team works closely with your organization to ensure every device and component is optimized for your environment. Through partnerships with trusted industry leaders, we offer complete in-vehicle and field setups that include:

Havis docking stations

For secure, reliable device connection

Gamber-Johnson mounting systems

Tailored for squad cars, utility vehicles, and more

Sierra Wireless and Cradlepoint solutions

For rugged, always-on connectivity

Broadband apps & devices

Extend communication beyond radio range to mobile and desktop users

Brother thermal printers

For mobile citation, labeling, and reporting needs

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We also help integrate rugged devices with your broader technology. Whether it’s enabling in-car and body-worn video systems to offload data directly to a rugged computer, or ensuring seamless operation across LTE and FirstNet networks, BAYCOM delivers mobile technology that works.

Meet your trusted rugged computing advisor

With over 30 years at BAYCOM specializing in rugged mobile technology for public safety and commercial operations, Tim Cooney provides expert guidance on system design, large-scale deployments, and technical strategy for rugged computing. Connect with Tim to find the right solution for your needs.

Tim Cooney

Director of Business Development

Expert in rugged mobile technology, video systems, and body-worn camera deployments for public safety and commercial operations.

Learn More & Connect with Tim
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FAQs

Find quick answers to the questions we hear most often about rugged devices.
How do I choose the right rugged device for my team?

Use BAYCOM’s “Find Your TOUGHBOOK Solution” tool to get matched with the best-fit rugged laptop, tablet, or handheld based on your environment, software needs, connectivity preferences, and mounting options. Or, speak with our experts for personalized guidance.

What industries benefit most from rugged laptops and tablets?

BAYCOM serves public safety (police, fire and EMS), utilities, construction, healthcare, logistics, and agriculture. Rugged devices are essential for any field-based team that needs durability, mobility, and secure access to data on the go.

What makes a TOUGHBOOK different from a standard laptop?

Panasonic TOUGHBOOKs are drop-tested, sealed against dust and moisture, and certified to military standards (MIL-STD-810H). They withstand heat, vibration, and disinfectants, making them ideal for demanding environments.

Can TOUGHBOOKs run our industry-specific software?

Yes. TOUGHBOOKs run Windows 11 or Android and support CAD, RMS, GIS, barcode scanning, medical records, field inspection apps, dispatch platforms, and more — just like a traditional PC.

Do BAYCOM’s rugged devices support mobile connectivity and GPS?

Absolutely. Most TOUGHBOOK models include options for 4G/5G LTE, Wi-Fi, Bluetooth®, and GPS. They're ready for mobile data collection, fleet tracking, and real-time decision-making in the field.

Can BAYCOM provide mounting and docking solutions for vehicles?

Yes. BAYCOM offers professional-grade mounting kits for police squads, fire apparatus, utility trucks, ambulances, forklifts, and more, ensuring secure, ergonomic use of devices while in motion.

What accessories are available for TOUGHBOOKs?

BAYCOM offers keyboards, hand straps, styluses, barcode readers, extra batteries, vehicle docks, and carry cases. Our team ensures each device is fully equipped for your unique job role or workflow.

Are BAYCOM’s rugged tablets disinfectant-safe for healthcare use?

Yes. TOUGHBOOKs used in hospitals, ambulances, and clinics are tested for frequent disinfection. They support EMRs, imaging, and mobile charting while meeting healthcare hygiene protocols.

Does BAYCOM offer service and support for rugged devices?

We do. BAYCOM provides certified repairs, 24/7 technical support, and proactive maintenance. We keep your mobile fleet working reliably, even under pressure.

Can BAYCOM help with lifecycle planning or fleet upgrades?

Absolutely. BAYCOM assists with device selection, budgeting, phased rollouts, and long-term support. Whether you're deploying 5 units or 500, BAYCOM ensures your technology evolves with your operation.

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