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SystemGuard Service Agreements & Radio Management

Our next-generation service program and
on-demand, remote radio programming
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Protect your equipment and your budget

You chose reliable technology. SystemGuard keeps it performing — and predictable for your budget. Our maintenance team designs a customized plan for your systems, combining service coverage and remote radio management to reduce downtime and surprises.

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Protect your investment
Budget effectively
Reduce downtime

Certified service experts for top brands

BAYCOM’s factory-trained, licensed, and certified technicians repair, maintain, tune, test, and update the equipment we sell — and can service qualifying equipment you purchased elsewhere.

 

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Remote, no-hassle
radio management

Updating two-way radios by hand takes time and takes devices out of service. SystemGuard Radio Management delivers on-demand, remote updates without removing devices from service, saving your organization time and money.

  • One template change for up to five templates per year
  • Up to five alias changes per year
  • One firmware change per year
  • Updates to add or remove channels
  • Inventory tracking and management
  • Priority service and repairs
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How long does it take to reprogram 1,000 radios?

Without radio management

105 hours = 13 working days

105 hours = 13 working days
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With radio management

12 hours = 1.5 working days

12 hours = 1.5 working days

What BAYCOM’s customers are saying say about SystemGuard

"Within the first two weeks of bringing the radios online, we had to make about six critical changes. Each change took us only about 20 minutes to push out to 1,100 radios. We never would have made our go-live date if we had to update these radios manually. That would have taken over 57 days or 458 work hours."

Tim Loeffer, System Support Technician | Muskegon County, MI Central Dispatch

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