Maintenance & Service Agreements

When you work with BAYCOM, not only are you guaranteed great products, but also a service team that is out of this world! From beginning to end, through thick and thin, BAYCOM’s service and repair department have your back. You can relax knowing that all repair work is performed by factory trained, licensed and certified technicians, who know your equipment inside and out.

We know when critical equipment is not working, you need it fixed NOW! That’s why we offer same-day response for field service calls received before noon, and our emergency field service is available 24 hours a day, 7 days a week.

Need Priority Status?

A customized Service Agreement from BAYCOM gives you top priority status, ensuring that those unexpected service calls reduce your downtime! Our representatives work with you to build a plan that fits your systems AND your budget!

Set up a Customized Service Agreement

Extending Your Purchase

Keeping Your Equipment in the Field Longer and Performing Better!

  • Protect Your Investment

    Give your equipment a longer life and keep it operating in peak condition with routine service and testing. Digital radios require updates just like your computer or smartphone. Aligning and optimizing digital radios using professional, accurate equipment.

  • Minimize Downtime

    Reduce time lost from equipment failure with routine maintenance. With same-day response for field service calls received before noon and an emergency field service center that is available 24 hours a day, 7 days a week, you can rest easy knowing that your downtime will be as short as possible.

  • Maintenance Experts

    Our teams of knowledgable and experience maintenance and repair technicians can test, maintain or repair every piece of equipment that we sell. Sometimes we can even repair equipment that was not purchased through us.