Your Lifeline in the
Moments that matter

About

BAYCOM is a premier reseller and service provider of wireless voice and data communications and video surveillance solutions for businesses, schools, state and local government, and public safety organizations across the United States.

Our mission is to keep communities and workforces secure and connected by providing value-rich technology that drives efficiency and safety. Our highly trained service team focuses on aligning solutions with customer goals while working within the reality of budget constraints.

We have been serving customers since 1956 with Certified Service Center locations in Green Bay, Fox Crossing, Milwaukee, Madison, and La Crosse, Wisconsin along with Maple Grove, Minnesota.

BAYCOM is an OwnersEdge company. To learn more about OwnersEdge, please click here.

BAYCOM is one of five affiliate companies (the others are CC&N, Implecho, Asche & Spencer and QComp Technologies) in the OwnersEdge Inc. portfolio. This combination allows us to provide exponentially greater value to our customers through our ability to address a wide range of communications, sound and electrical challenges.

These synergies make certain that we quickly address our customer’s most significant pain points. With our diverse pool of talent, integrating multiple technologies is a breeze. Our corporate ESOP structure encourages a collective effort that drives exceptional customer service and long-term relationships with customers.

Brand Promise: IT WILL WORK

Why not the best BAYCOM partners with the #1 manufacturers in each of our product markets
Disciplined Before we sell to a customer, we ensure it is in their best interest
Serviceability Have customer’s long-term best interests in mind.
Value of Sales Experience You cannot buy the systems BAYCOM offers “off the shelf." We have the best of the best sales team to assist with what system is the best fit for your specific needs.
Value of Technical Experience Thoughtful design on the front-end and great service on the back-end.
Value of Admin Experience Customers receive timely answers on status of orders, deployments, etc.
Nature of a Tech Company It’s not a matter of if, but when, tech products will break. When it does, BAYCOM is there to solve the problem.
Customer Recognition Our customers understand this dynamic and know BAYCOM will be there to support if something goes wrong.
We are the BEST when things are the WORST for our customers

History

  1. 1954

    BAYCOM was initially started under the name Electronic Service Company.

  2. 1956

    BAYCOM marks September 12 of this year as its anniversary, signifying the start of the company when Tom Pohlman signed a service agreement with Motorola. Before starting BAYCOM, Tom worked as an engineer for WTAQ and WBAY, and it's a source of pride at BAYCOM that Tom was instrumental in putting Green Bay's first television station on the air. As a second job, Tom was repairing two-way radios in his basement for the Green Bay police department, using the skills he had learned in the US Army during WW II.

  3. 1962

    Tom’s business quickly grew, and Tom moved to our first location on Cass Street in Green Bay, which is now Commercial Auto Body Repair.

  4. 1966

    The company was incorporated under the name Bay Communications, Inc.

  5. 1982

    The business moved to its current location in Green Bay. At that time, BAYCOM was still operating exclusively as a Motorola service center.

  6. 1988

    Motorola changed its sales structure and began hiring outside distributors. This was a major milestone in our history and more than doubled our staff as we became both a service and sales organization. BAYCOM also added a Marinette location this year.

  7. 1992

    Dan Pohlman, Tom's son, purchased the business from his father. Dan grew up in the business and started by mowing the lawn, painting and performing janitorial duties around the shop. He began installing mobile radios in vehicles while Dan was still in high school. Dan attended college at Michigan Tech starting in 1968 and received his degree in electrical engineering in 1972. He continued his education, earning his MBA in 1976. Dan successfully ran the business and was instrumental in identifying diversification opportunities that support our core competency of wireless voice and data communications.

  8. 1993

    An additional location opened in Neenah.

  9. 1994

    BAYCOM opened BAYCOM Cellular.

  10. 2007

    Dan sold the business to Steve Elias. Steve Elias, a former Motorola employee, joined BAYCOM in 1991 as a Senior Account Executive. Steve aggressively explored new ideas and focused on how to take our wireless communications technology and digital data transmission expertise to new markets. Steve is a graduate of Gogebic Community College in Ironwood Michigan and Lakeland College in Sheboygan Wisconsin, with degrees in Marketing and Management.

  11. 2013

    Milwaukee 2-Way, based in West Allis, was acquired in the interest of expanding BAYCOM's sales and service operations in southeastern Wisconsin.

  12. 2016

    BAYCOM was acquired by OwnersEdge Inc., an ESOP holding company based in Brookfield, Wisconsin. BAYCOM also sold BAYCOM Cellular.

  13. 2017

    The West Allis location was moved to an 8,400-square-foot facility in Pewaukee. BAYCOM and CC&N, affiliate businesses in the OwnersEdge portfolio, established a brand-aligned, regional office in the Fox Valley. This location replaced the individual office BAYCOM occupied in Neenah, and another CC&N had in Appleton. Also, BAYCOM acquired Communications Service Wisconsin (CSW). The acquisition added 22 employees and locations in Portage, Madison, and La Crosse. This acquisition was significant as it unified the top two Motorola partners in the state of Wisconsin.

  14. 2019

    BAYCOM acquired Infinity Wireless, a Motorola dealer based in Maple Grove, Minnesota. The acquisition provides the first physical presence for BAYCOM outside Wisconsin along with new capabilities in the form of mesh networking solutions.

  15. 2021

    BAYCOM's Portage and Madison locations combined into one centralized location in Sun Prairie, WI and the team began to create a state-of-the-art technical system staging area as well as BAYCOM’s first Lifeline Technology Center.

  16. 2022

    BAYCOM's Lifeline Technology Center in Madison, WI is revealed.

  17. 2024

    BAYCOM recognized for growth, expansion and innovation being named one of the "Fastest Growing Companies" by Insight on Business magazine as well as receiving the "Growth Award" by the Green Bay Chamber of Commerce.

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