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Vesta 9-1-1 by Airbus DS Communications

The VESTA NG9-1-1 Solutions Suite from Airbus DS Communications provides all the components your department needs for a successful transition to Next Generation 9-1-1 including:

  • Call Handling
  • Call Routing
  • Text to 9-1-1
  • Mapping
  • Mobile Call Center
  • Data Management & Analytics

These standards-based technologies are designed to evolve with the always-changing world of public safety communications, helping you work effectively and keep your community safe.


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Features & Benefits

Call Handling
Call Handling
Our VESTA® 9-1-1 system establishes the new benchmark for NG9-1-1 call handling. Combing Session Initiation Protocol (SIP) call handling with advanced Airbus DS Communications call control technologies, the VESTA 9-1-1 system supports the call handling needs of PSAPs with up to 250 positions and features a highly configurable and vastly intuitive user interface that minimizes your Calltakers' learning curve.
Mobile Call Center Solution
The VESTA® CommandPOST is a unique and cost-effective mobile solution for emergency call centers in need of temporary call handling capabilities at remote locations. The VESTA CommandPOST solution allows for contingency planning and supplies additional flexibility in general day-to-day operations, serving as a backup to a primary call center in addition to providing on-scene call handling.
Text to 9-1-1
VESTA® SMS provides PSAPs the text to 9-1-1 capability they need now with NENA i3-standards compliancy to assure their readiness for tomorrow. VESTA SMS makes it easy for Calltakers to receive and manage text messages. Users can quickly and easily view the SMS queue and respond to individual messages from the same application they’re already accustomed to, minimizing their learning curve while ensuring Public Safety.
Advanced Call Routing
The VESTA® Router solution enables PSAPs to take the critical first step to advanced call routing. It delivers NENA-compliant capabilities and provides great flexibility, allowing your agency to implement IP Selective Routing and move to full i3 Emergency Services Routing Proxy and Emergency Call Routing Function (ESRP/ECRF) at a pace right for you. PSAPs taking this step are replacing their soon-to-retire legacy selective routers and getting on a safe path towards NG9-1-1 and full geospatial routing now.e.
Emergency communications is not "one size fits all." Airbus DS Communications gives customers the option to pick from two mapping applications. Using VESTA® Map, VESTA® Locate, VESTA® DataSync, PSAP Calltakers are able to quickly identify a caller’s location and view critical details using the solution they prefer. This enhancing their abilities to provide their community fast and accurate response, when time is of the utmost essence.
Minimize Downtime
Data Management & Analytics
Managing call center data is a necessary but sometimes overwhelming task, especially when call volumes are at their highest and resources are limited. Our cost-effective management information system (MIS) applications help ease this undertaking, while supplying comprehensive results. VESTA® Analytics gives your PSAP an intuitive, easy-to-use reporting engine and enables your administrators to retrieve the exact data, right when they need it.  VESTA® PEAbody™ provides secure and reliable management of enhanced ALI, as a self-contained, CPE independent, server-based system.

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