Madison- Lifeline Technology Center Manager

Join the baycom team &
Help Build a Lifeline for the Moments that Matter.

Our purpose is “A Lifeline in the Moments that Matter.” What we do on a day-to-day basis makes a difference. We represent the best products in the industry and hold ourselves to high standards. Upholding our values is an integral part of our culture.



The wireless communication industry is undergoing some very exciting times, and our business continues to grow!

To support our continued growth, we have created an excellent opportunity for an individual to join the BAYCOM team as a Technology Center Manager managing and executing the daily engineering and interactions at our state-of-the-art Lifeline Technology Center. 

BAYCOM’s Lifeline Technology Center was designed for customers to see, interact, and experience state-of-the-art technologies before investing in them. Centrally located in our Sun Prairie facility, you and our team will work side-by-side with customers to demonstrate how BAYCOM’s cutting-edge technologies combine to make operations safer and more efficient—today, tomorrow and into the future.





  • Proven experience in a technical role, preferably within the security, access control, or two-way radio industries.
  • Strong understanding of video security systems, access control, and two-way radio technologies.
  • Excellent presentation and communication skills, with the ability to engage and educate customers and team members.
  • Ability to manage multiple projects and priorities in a dynamic environment.


key responsibilities: 

    • Manage the daily operations of BAYCOM’s Lifeline Technology Center, including product demonstrations, staging equipment, and maintaining a cutting-edge display of our security and communication solutions.
    • Engineer and provide technical support for sales proposals and projects.
    • Develop and deliver training programs for service technicians, ensuring they are up-to-date with the latest technologies and best practices.
    • Maintain secure access to demo video equipment and vendor websites, including managing credentials and access rights.
    • Collaborate with vendors and internal teams to stay ahead of industry trends and product offerings.


Sound like you?
Apply today
& help provide
a Lifeline in the Moments that Matter!



BAYCOM is 100% Employee-Owned
We are an Equal Opportunity/Affirmative Action Employer