On May 15, 2025, Southeastern Wisconsin faced a terrifying tornado that caused significant damage to the area. Amidst this natural disaster, BAYCOM’s mission-critical voice and dispatch solutions proved to be a lifeline, ensuring public safety and maintaining communication systems when they were needed most.
BAYCOM’s Response and Solutions
Around midnight, County 911 systems began receiving UPS (uninterruptible power supply) alarms for the RF (radio frequency) site. The tornado had caused alternating current (AC) power issues, and the site was receiving dangerously low voltage. Despite these challenges, BAYCOM’s N1C UPS system performed exceptionally, providing stable power to the site equipment and keeping the communication systems operational throughout the entire storm.
BAYCOM Field Technician Matt Orr shared his experience of monitoring and managing the situation. He emphasized the importance of high-quality UPS systems in mission-critical scenarios, explaining how the UPS protected the site’s equipment from power fluctuations and surges. Orr’s dedication and expertise ensured that the communication systems remained functional, allowing emergency responders to coordinate their efforts effectively.
The impact of BAYCOM’s solutions extended beyond the technical aspects. The tornado sirens were triggered in time, thanks to the seamless integration of BAYCOM’s systems with the National Weather Service’s warnings. This timely response undoubtedly saved lives and minimized the damage caused by the tornado.
Employee Contributions and Team Efforts
The event also showcased the hard work and dedication of BAYCOM employees. From installing and maintaining the radio systems to coordinating emergency services, BAYCOM’s team played a crucial role in disaster management. Their efforts ensured that every firefighter, EMT, and police officer had reliable communication tools during the crisis.
“We are incredibly proud of the BAYCOM team and their role in supporting our communities when they need us the most,” said Rob Dillon, CEO of BAYCOM. “Our people share a deep sense of purpose with the first responders they serve, individuals who make the conscious choice every day to protect and save lives. To have the opportunity to support their mission with the technology we provide is incredibly motivating. This is why we do what we do – our work saves lives, strengthens communities, and gives all of our employees a meaningful way to serve.”
Scott Johnson, Senior Vice President of Sales and Technical Operations, added, “The dedication and expertise of our team during the tornado event exemplify BAYCOM’s commitment to excellence. Our solutions are designed to perform under the most challenging conditions, and this event was a testament to that.”
The Impact of BAYCOM’s Solutions
As we reflect on this event, it’s clear that BAYCOM’s mission-critical solutions are not just about technology; they’re about making a real difference in people’s lives. The Southeastern WI tornado event is a testament to the reliability and effectiveness of BAYCOM’s systems in the face of adversity.
Stay tuned for more stories and insights on how BAYCOM continues to lead the way in mission-critical communications.