NG9-1-1 Emergency Call Handling
Tackle the transition to NG9-1-1 emergency call handling with CallWorks CallStation – the first and only natively integrated, browser-based, dispatch technology in the industry.
CallStation combines call handling, mapping and reporting into a single platform allowing you to easily manage voice, text-to-9-1-1 calls and mapping from anywhere.
Therefore, as standards change or your needs grow, be ready to respond today and tomorrow.
- One-touch transfer of calls saving precious seconds
- Integrated workflow options (9-1-1, Map, Dispatch)
- NG9-1-1 ready and designed for ESInet-based i3 and legacy CAMA call handling
- Both traditional 9-1-1 and mapped ALI functions displayed on a single map
- Easily view and manage incoming calls from the map – before the call is answered
- Pinpoint caller location accuracy with RapidSOS partnership