Green Bay, Wis. (March 5, 2026) – BAYCOM, a mission-critical communication and security solutions company serving public safety agencies, has introduced a new website at baycominc.com. The updated site is designed to deliver a customer-first experience, making it easier to identify the right products for your specific needs.
A Completely Reimagined Digital Experience
Ealier this year, BAYCOM unveiled a completely reimagined website — and when we say new, we mean it. Built from the ground up, the new experience features 50+ core pages and more than 100 product pages, all designed to better tell the BAYCOM story, highlight our expertise, and make it easier for customers to quickly find the right solutions. The new site delivers smarter tools and stronger value for visitors, including:
Smarter Solution Builders
We launched a new Find My Security Solution tool and refreshed our Toughbook and Radio Builders. These interactive experiences guide users through a short Q&A, analyze their needs, and recommend the right solution, while helping our team connect with qualified opportunities.
“We’ve created a ‘Find My Solution’ widget that allows agencies to answer a series of brief questions to help determine which products are best for them,” says Scott Johnson, senior vice president of sales and technical operations at BAYCOM. “It’s really the first step in understanding our customers’ needs so we can partner with them to design, implement and maintain the technologies and systems that enhance their operational efficiency, streamline coordination and improve safety and emergency response.”
A Full Resource Library
Visitors can now easily access brochures, spec sheets, case studies, videos, and more in one place. Filters by topic, product, and resource type — plus a keyword search option — to make it simple to find exactly what they need, with new content continuing to be added.
Why BAYCOM
The new site highlights what sets us apart. BAYCOM has a dedicated Lifeline Technology Center (LTC) and Systems Acceptance Lab (SAL) in Madison, Wis. The LTC is a live operational environment where integrated voice, video, and data systems are put to the test. Customers share their pressing safety or communication challenges, and BAYCOM simulates real-world scenarios to demonstrate how these technologies work together to detect, analyze, communicate and respond. The SAL is a dedicated environment for hands-on, pre-deployment testing to validate, fine-tune and approve custom-configured systems before they go live.
For 70 years, BAYCOM has been providing Panasonic TOUGHBOOK laptops and tablets, Motorola two-way radios, Panasonic and Motorola evidence capture, Vesta 911 and dispatch systems, license plate recognition and the entire Motorola safety ecosystems that integrate video security, access control, video management, AI and analytics and smart sensors.
Headquartered in Green Bay, Wis., BAYCOM is a 100% employee-owned ESOP company with locations in Milwaukee, Madison, Green Bay, Fox Crossing, La Crosse, Plymouth, Minn., and St. Charles, Ill. The company has grown significantly over the past few years. From 2019 to 2025, BAYCOM added nearly 3,000 new customers, including public safety agencies, schools, healthcare institutions, manufacturers and other businesses.
To learn more about BAYCOM and the services we provide, visit our About Us page.
About BAYCOM
BAYCOM is a premier reseller and service provider of wireless voice and data communications and video surveillance solutions for businesses, schools, state and local government and public safety organizations across the country. The company has been serving customers since 1956 with certified service center locations in Milwaukee, Madison, Green Bay, Fox Crossing, and La Crosse, Wis., along with Plymouth, Minn. and St. Charles, Ill. In 2016, BAYCOM was acquired by OwnersEdge, a 100% employee-owned holding company based in Waukesha. For more information, visit baycominc.com.
