Lead Project Manager

Help Build a Lifeline for the Moments that Matter.  

 

The wireless communication industry is undergoing some very exciting times and our business continues to grow!

 

BAYCOM is the leading provider of mission-critical voice, mobile data and video solutions to public safety (e.g. fire, police, EMS, etc.) and commercial (e.g. manufacturing, education, transportation, construction, utilities, etc.) clients throughout Wisconsin, Minnesota and the Midwest.

BAYCOM is 100% employee-owned and an affiliate of OwnersEdge, an ESOP (Employee Stock Ownership Plan) holding company that strives to invest in and build sustainable companies across the Midwest. BAYCOM and the other affiliate businesses within the portfolio utilize their industry experience to drive profitable growth and create value for stakeholders including customers, communities and our ESOP employee owners.

To support our continued growth, we have created an excellent opportunity for an individual to join the BAYCOM team as a Lead Project Manager.


 

You Can Contribute and Have an Impact by…

  • Leading and assigning new projects to a small team of Project Managers
  • Managing assigned projects to ensure customer satisfaction with timeliness and quality
  • Collaborating with internal departments such as Accounting, Service, Engineering, Purchasing, Customer Service, and Sales to keep open lines of communication, ensure customers are invoiced in a timely manner, and manage high quality delivery of projects
  • Proactively conducting customer check-ins to communicate progress and answer questions
  • Facilitating weekly internal meetings to provide updates for ongoing projects
  • Managing labor forecasting
  • Driving progress toward improving project profitability and billable time metrics
  • Adapting to changing circumstances, to include reprioritization of work based on availability of parts, technicians, and customers
  • Creating reports and tracking metrics to monitor project progress

 

Skills and Qualifications You Bring…

  • Bachelor’s degree in Business or related field or equivalent experience
  • Technical aptitude or a general interest in technology
  • Excellent management and organization skills related to Project Management and Customer Service
  • Strong customer focus
  • Excellent communication skills
  • Self-starter with a drive to continually learn
  • Highly adaptable – responding effectively to changes in situation or information

 

Sound like you? Apply today to join the BAYCOM team
and help provide a Lifeline in the Moments that Matter!

 

 

BAYCOM is 100% Employee-Owned
We are an Equal Opportunity/Affirmative Action Employer