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Panasonic Toughbook Dealer |
Serving Customers Since 1956 |
(800) 726-5426 |
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Wisconsin State Contract Holder |
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Solutions by Industry
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Field Service
Coinstar
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Coinstar has deployed Toughbook 28s to their field service employees where computers get exposed to a variety of harsh environmental conditions and Toughbook 72s to their corporate-based employees. The business challenges that the Toughbooks solve are: providing their entire team with computers they can rely on, a reduction in the number of staff needed to support all their locations, and the ability to perform maintenance procedures faster in the field. |
Law Enforcement
Orange County Sheriff Department
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The Orange County Sheriff Department installed Toughbook 28s along with Toughbook PDRCs and MDWDs with card swipes and fingerprint scanners in their patrol cars. The challenges that the Toughbooks solved are: providing officers with uninterrupted access to information and report software, allowing officers to save time running and sharing photographs and fingerprints in the field, and improving safety in the community by making it easier for officers to identify suspects. |
Fire / EMS
Chula Vista Fire Department
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The Chula Vista Fire Department has deployed Toughbook 28s in their fire trucks to meet the challenges fighters face in the field. The challenges that the Toughbook 28 solve are: the ability to track trucks with GPS, wirelessly dispatch trucks with using a radio, improve responses times to scene location, update location information while in transit, and send maps of location to the truck during the 911 call. |
Dallas Fire Department
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The Dallas Fire Department has deployed Toughbook 34s in their Fire Department ambulances. The challenges that the Toughbook 34 solve are: the ability to provide patient records to the EMS team in the ambulance, allow the EMS team to alert the hospital team while in transit, and to efficiently fill out patient records prior to arriving at the hospital. |
Healthcare
Gaston Memorial Hospital
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Gaston Memorial Hospital has deployed Toughbook MDWDs with MedHost software to their emergency room nurses and doctors. The challenges that the Toughbook MDWD solves are: being able to efficiently access patient information at the bedside, allow staff to work more effectively by using Electronic Order Entry and Patient Tracking/Documentation in order to increase patient care and shorten time of stay, being able to be sanitized with an alcohol-based solution to decrease the possibility of transferring germs between patients.
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Broadband Cable
Cox Cable
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Cox Cable deployed Toughbook 28s with GPS to their cable and telephony technicians. The business challenges the Toughbook 28 solved are: being able to reduce the number of repeat customer service calls for the same problem, allowing time saving and increased accuracy in the field when troubleshooting problems, and making the field team more efficient by allowing them to remotely send and receive work orders. |
Energy
CenterPoint Energy
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CenterPoint Energy deployed Toughbook 28s with MDSI's mobile workforce management solution software loaded on them to their field service technicians. The business challenges that the Toughbook 28 solves are: allowing real-time access to back office system from the field to improve customer service and experience during the service call, providing an efficient solution to the field which allows them to complete more calls per day, and by eliminating downtime due to equipment damaged in the service weather conditions when the truck cabs get above 150 degrees.
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