BAYCOM offers flat rate service agreements for our customer's communications equipment and systems. These Service Agreements can be configured and priced specifically for the customers system and use circumstances. Typically these agreements are priced flat rate per month and billed at monthly, quarterly or annual intervals. Other parameters include service during normal business hours or 24 hours per day, 7 days per week response.
Features of BAYCOM Service Agreements:
Eliminates "feast or famine" communications maintenance costs!
Allows for budgeting the costs of communications system services
Provides Priority response
One source of responsibility and contact for communications
Service Agreements may be configured to include:
Repair and restoration of all systems and equipment failures
All work performed by professional factory trained, licensed or certified technicians
Service during normal business hours or 24 hours, 7 day per week
Priority Response
"On Site" or "In Shop" Service
All Parts and labor at no cost
Systems inspections and Preventive Maintenance
Communications equipment and system inventory records keeping
